The new & hopefully temporary
operating protocols for your visit to beyond:
Help us serve you and please familiarize yourself with these mandatory operating protocols prior to your appointment.
1. If you are sick stay home
Neither employees nor clients will be permitted
on the premises if they have any COVID-19 symptoms.
DO NOT come to your appointment if you are sick.
2. Come alone & on time
Due to occupancy restrictions, we ask clients to come to their appointment alone. Only clients with an appointment will be able to enter our salon. No other family members, children, or friends are permitted (with the exception of caretakers).
3. When you arrive, stay outside
We ask you to arrive 5 minutes before your scheduled appointment and please stay in your vehicle and listen to some great music.
Our door will be locked and the waiting area is temporarily closed.
We will call you to welcome you in the salon when your stylist is ready.
4. Wear a mask
Masks must be worn at all times. We will be wearing masks and it is mandatory that all clients do as well. Masks with loops over the ears (rather than tied behind the head) are preferred. We ask that you wear a mask the entire time you are within the salon. There may be brief exceptions due to the service being performed, at which time staff will wear a face shield or goggles in addition to their face covering. If you have a medical condition that prevents you from wearing a mask, please advise us in advance so we can make any necessary arrangements.
5. Maintain 6' from other guests
Reduced station usage within the salon
will ensure that all stylist/client pairings are spaced 6' apart
to the maximum extent possible.
We are required to discontinue all self-service beverages, magazines, & other non-essential shared items from our salon,
Thank you for understanding.
Clients will be asked to wash their hands
immediately upon entering the salon.
Sanitizer will be readily available at key locations within the salon.
Frequently touched surfaces throughout the salon
will be sanitized every 60 minutes
(ie: door pulls, knobs, restroom faucets)
Each station will be completely sanitized with medical-grade sanitizer between every client, including stylist tools.
All capes, towels, and aprons
will be laundered with hot water and hot air.
In an effort to reduce touch-points,
the salon now offers the option of touch-free checkout!
We will be happy to set this up for you!
7. Enjoy your visit!
New salon procedures and policies
Appointment confirmations will be communicated 48 hours in advance via text message, email, or phone.
(whichever you chose when setting up your account)
We do understand you may need to change your
however, we now require a 24 hour notice of change.
You will be charged 50% of your appointment
if your notice is less than 24 hours.
You will be charged 100% if you no show.
We are beyond grateful for your generous gratuities.
Our deepest apologies, we are no longer accepting tips on
credit cards or debit cards.
Gratuities are graciously accepted via cash or check only.